Privacy Policy & Terms
📄 1. Terms & Conditions
Welcome to WaterPay India E-Vending Solutions. By using our website, you agree to comply with and be bound by the following terms and conditions:
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All content, images, trademarks, and technology are the intellectual property of WaterPay and may not be copied or reproduced without permission.
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Product prices, specifications, and availability are subject to change without prior notice.
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Orders once placed cannot be edited; cancellations are subject to our Refund & Cancellation Policy.
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Any misuse of our platform or products will result in termination of access and legal action where applicable.
💸 2. Refund & Cancellation Policy
We aim for 100% customer satisfaction. However, we understand that issues may arise, and offer the following policy:
🔁 Cancellations:
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Orders can be cancelled within 24 hours of placement or before dispatch, whichever is earlier.
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Once the product is shipped, cancellations will not be accepted.
💳 Refunds:
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In case of order cancellation (within the allowed window) or receipt of a defective product, a refund will be initiated to your original payment method.
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Refund Initiation Time: Within 3–5 business days of approval.
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Refund Completion Time: May take up to 7–10 business days to reflect in your account depending on your bank.
📦 3. Shipping & Delivery Policy
We deliver across India using trusted logistics partners.
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Order Processing Time: 1–3 working days after payment confirmation.
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Estimated Delivery Time:
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Minimum: 4 business days
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Maximum: 12 business days (depending on pin code & location)
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Customers will receive a tracking link once the product is dispatched.
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In case of unexpected delays, our team will communicate with the customer regarding updated timelines or refund/reshipment options.
📞 4. Contact Us
We're here to help!
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Phone: +91-9067414848
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Email: contact@waterpay.in
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Operational Address:
WaterPay India E-Vending Solutions
H No. 1286, Opposite Maharashtra Bank,
Wadkinala, Wadki, Tal: Haveli,
Pune – 412308, Maharashtra, India
Working Hours: Monday to Saturday | 9:30 AM to 7:00 PM
Sunday: Emergency Support Only